Reported by
customers reactivated and revenue recovered
Engine
Chases on a schedule
To install
Customer list with last-visit dates, What counts as lapsed, Anyone who must never be contacted
Why this exists
The biggest countable pile of money in an appointment business, and nobody works it.
When it acts
Acts on day 0, day 14, day 45 after the case opens, then hands it to you after 30 more days.
What we will guarantee
Every lapsed customer contacted within 30 days, or the month is free.
Why this and not more: Whether they come back depends on why they left, which we do not know and cannot fix.
The conversation this opens
How many customers came once last year and never returned?