System

Reputation

“We do good work and nobody outside the customer ever hears about it.”

The question that opens this

When did you last ask a happy customer for a review?

WorkerWhat it does
Lustre The Reputation BuilderMore reviews from happy customers, and the unhappy ones reach you first.
Amber The Proof CollectorEvery good job becomes a post you approve in one tap, in their words and with their permission.
Grit The Call CoachEvery call scored against the same checklist, with one thing to fix next.
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